Shipping Policy

Shipping at a glance

We currently ship to the United States, United Kingdom, Australia, and Canada. Shipping is free on all products.

Processing times

Please allow 1 to 3 business days for your order to be processed and dispatched.

Delivery times

Once your order has been dispatched, delivery usually takes 7 to 14 business days. Delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, public holidays, or circumstances outside our control.

International delivery

International orders may be subject to customs processing or delays. Any customs duties, import taxes, or fees charged by local authorities are outside Virelo Home’s control.

Delivery issues

If your order has not arrived within the estimated delivery window, please contact us through our Contact page with your order number so we can help look into it.

Contact us

For questions about shipping or delivery, use the Contact page and include your order number and delivery address.